8D and error management e-learning

Multimedia e-learning for industry and maintenance – even outside aviation.

Maximum flexibility through digital learning

Dealing with errors is part of everyday business. Mostly, however, these are corrected “quickly, quickly” and without structure. Sustainability is out of the question. Our high-quality web-based training explains in video-animated clips the basics of 8D reporting and error management, how to deal with errors, and methods of error evaluation and root cause analysis. This is a prerequisite for eliminating errors in a well thought-out and long-term manner.

Our online training is aimed at employees in quality management, support positions and lower management levels. The users learn basic knowledge and fundamental method competence, so that they are able to work through audit findings independently, as well as to find and sustainably eliminate the causes of errors.

With our web-based training, you create flexibility through free time allocation and reduced working time requirements compared to classroom training due to compressed content transfer.

Core data

  • Duration: approx. 80 min, 6 chapters
  • Easy to play, video-animated e-learning with professional dubbing
  • Automatic certificate dispatch after successful test
  • Request for proposal & ask for volume discounts

Target group

  • QM staff + staff positions
  • Employees who have to process audit findings
  • Specialists and managers from administration and production
  • Also suitable for employees from other industries


  • Describes the process of defect detection and analysis
  • Focuses on root cause analysis and 8D reporting
  • Multiple choice final exam with 12 questions from large question pool


  • Understanding of defect classification and causes of defects.
  • Knowledge of tools + methods for defect identification, visualization + root cause analysis.
  • Knowledge of the process of defect handling according to the 8D approach
  • Be able to process 8D reports independently

Are you interested in our e-learning?

For more information or to obtain a no-obligation volume discount quote, contact: To the contact form

Chapter contents

Our e-learning on 8D and defect management provides an overview of the most important aspects in this process. It gives new employees an insight into the basic expectations of modern defect recording and analysis.

This e-learning is particularly suitable for refreshers, in preparation for or as a supplement to continuation training.

  • Introduction
  • Basics of defect types and causes
  • Defect recording and visualization
  • Defect analysis and evaluation
  • The 8D Reporting
  • Conclusion defect reporting

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